About us

Technology Expertise, Uncompromising Ethics

Mercytech Consulting began over 15 years ago as a family business. Our first mission was to develop specialized software for an underserved community. Along the way, we saw a greater need in another direction, and we shifted our focus to what would become our core work: delivering secure, compliance-driven IT for organizations in tightly regulated industries.

Over the following years, we became the team called in when a project had to be executed to the highest standard. We delivered IT buildouts for coworking locations across North America, from Vancouver, BC to Atlanta, GA, working alongside national partners who brought us in for the technical execution. By 2018, our reputation for handling high-stakes logistics caught the attention of enterprise players. A major telecom company entrusted us to architect and manage a nationwide Point of Sale rollout; this was a complex deployment that we successfully sustained over a rigorous four-year engagement.

When the 2020 pandemic halted our coworking deployments overnight, we adapted again. We pivoted quickly to support medical practices facing unprecedented technological strain, leaning on our managing partner’s deep background in healthcare IT. The strict security and compliance standards inherent to healthcare translated directly to other regulated sectors. Soon, law firms, financial institutions, and accounting practices turned to us for that same discipline. We built the secure environments these organizations needed to navigate the crisis and safely transition their workforces back to the office.

For most of our history, Mercytech grew entirely through word-of-mouth, a rarity in the tech industry. Every client came to us because someone they trusted vouched for our work. As we now expand our footprint deliberately, those same values still drive everything we do.

What We Stand On

To strengthen the organizations our communities depend on by delivering uncompromising discipline and ethics.

In the future, thanks to Mercytech, regulated organizations no longer worry about their IT or put off tech fires. Their clients trust them because they trust us. Audits become non-events. Scammers and cybercriminals do not get through. And when a regulator looks at how the work is performed, there is nothing to flag, because the work was done right from the start.

We will not get there by being the loudest firm in the market. We will get there by being the most disciplined, by treating every client’s data with the care we would want our own to receive, and by doing the right thing when no one is watching and again when everyone is. The reputation will follow because the work earns it.

Honor, Excellence, Virtue, Service

Pride in Integrity: We do the right because we hold ourselves to the highest standards, even when no one is watching.

Dedication: Whether it is nighttime, birthday, holiday, or a snowstorm, we’re there.

Personal Support: We understand that those requesting our help are human and need to feel supported without the rigidity of processes.

Gratefulness: We are blessed with the opportunities and skills we have, and we owe it to our clients and our communities to act on that.

Trust: One can only be trustworthy if one trusts others.

Success: We measure it the challenges we resolve and the substantial impact we have on our staff and clients.

No Greed: Money is not a goal; it is the natural byproduct of satisfied clients.

Our Golden Rule: We treat our clients the way we like our contractors to treat us; with hard work and integrity.

Accountability: Everyone on our team is expected to take ownership of their actions because that is the highest sign of honor.

Loyalty: We support our  clients during their challenges and celebrate their successes.

Staff Development: We invest in our staff’s growth. Even if they move on, we cherish the role we played in their development.

Respect for Everyone: From the janitor to the CEO, we treat our clients’ staff with the utmost respect and compassion.

Excellence: We are obsessed with delivering top-quality work because excellent outcomes drive us.

Honesty: There is no honor in dishonesty.

Excellence Meets Credentials